Feb
6

Subscription Guarantee

More great feedback today from The David Allen Company – Getting Things Done Public Forum.

A member posted a concern. What if we go out of business and / or discontinue Foresight? Won’t they be locked out of Foresight?

Problem solved! Posted today on our About Us page:

We guarantee that we will release an unlocked version of Foresight to all registered users should the product ever be discontinued. This guarantee is written into our License Agreement and backed by our integrity and longevity.

Posted by Jeffrey Cox Foresight Subscribe to RSS feed

One Response to “Subscription Guarantee”

  1. Project Manager says:
    April 29, 2008 at 7:19 am

    That’s a great addition to your site, as I had the same concern (as I do with all SaaS products).

    At my company, we normally require not only a guarantee, but also that the software/license be held in escrow for such a guarantee. Perhaps that’s the real solution here.

    Having a third, unbiased party hold the key (either a real license key or a copy of the unlocked software) means that if you were to go out of business or have other catastrophic server or business failure, the third party could provide the continuation.

    Karen