Support  

Support

Getting help with Foresight is easy. 

Take a look at the on-line Overview and User's Guide.
You can review the System Requirements section to make sure your system meets the needed system requirements to run Foresight.
You can review the Frequently Asked Questions section to see if your question has already been asked and answered.
You can review the Known Issues and Release Notes sections to see if the issue you are encountering has been reported and / or resolved.
You can easily submit a request for technical support (or send us a suggestion) by simply filling out the Support Request Form.  A Technical Support Specialist will email you back, usually within one business day.

 


System Requirements

Item Requirement
Outlook Microsoft Outlook 2003 SP2 or SP3 (recommended)

or

Microsoft Outlook 2007 (SP1 recommended)

Administrator Access Administrator privileges / access is required to install Foresight.
Computer and Processor Personal computer with an Intel Pentium 2.4Ghz or higher processor, Pentium 4 HT 3.4Ghz or higher recommended.
Memory 512 megabytes (Mb) of RAM, 1 gigabyte (Gb) or more recommended.
Hard Disk 100Mb of available hard disk space, more is recommended.
Operating System Microsoft Windows Vista, Microsoft Windows XP - SP2 or Microsoft Windows 2000 with Service Pack 4 (SP3) or later.
Display Super VGA (800 x 600) or a higher-resolution monitor.
Other Software Components Microsoft .NET Framework 2.0

Note: This will be installed by Foresight if it is not already installed.

Top of Page


Known Issues

4/9/08

Module ID Description Short Status
Configure / Quick Capture 292 Don't allow user to enter a colon if colon option is selected. Open
Future Item 197 OWA (Outlook Web Access / Exchange) Updates Not Reflected in Foresight Wish List / Next Version
Future Item 280 Foresight Toolbar: Quick Capture Wish List / Next Version
Projects 278 Project Whiteboard Scrambled When Adding Item In Non-All Category Mode. Open
Projects 293 New project doesn't appear at the top of the list. Open
Today - (Other / General) 215 Foresight does correctly handle European date format (day/month/year). Not Resolved
Today - (Other / General) 279 Add shortcut keys for Quick Capture and Project White Board Wish List / Next Version
Today - (Other / General) 282 Foresight will not run with Vista UAC turned off. Not Resolved
Today - Calendar Events Widget 290 Repeating calendar items don't repeat. Open
Today - Projects Widget 156 Task text needs ellipses - over-writes over-due indicator. Wish List / Next Version
Today - Quick Capture Widget 283 Quick Capture Allows Capture of Task to Completed Project. Open
 

Top of Page

Release Notes

1.1.1.61 - 4/9/08

Advanced Installer Release.

1.1.0.50 - 3/7/08

Speed and Installer Enhancements Release.

In addition to the above, these issues have been fixed:

Module ID Description Short    
Install 262 Install not correctly detecting missing or uninstalled .NET 2.0    
Install 267 Install fails if non-admin attempts to install.    
Licensing / Subscription Module 263 About Box Not Showing Expire Date    
Today - Calendar Events Widget 269 Calendar Events Widget Refreshes Frequently    

 

1.0.0.36 - 2/6/08

    Maintenance Release; issues fixed:

Module ID Description Short    
Project (single project view) 261 Categories Not Working Right with Outlook 2007    

1.0.0.30 - 1/23/08

    Maintenance Release; issues fixed:

Module ID Description Short    
Install 259 Cannot uninstall under some instances of Vista.    
Today - (Other / General) 258 Categories Not Working / Can't Add in Office 2007    

1.0.0.29 - 12/18/07

    Version 1 Release

Top of Page

Support Request / Suggestion Form

First Name:  
Last Name:  
Email Address:

(Important!  Double-check what you enter here.  Without a correct email address, we will not be able to contact you!)

(Important!  If this email address is different than the one your Foresight Subscription is registered under, please let us know in your description below.)

 

 
Foresight module you are emailing about:  
What version of Foresight are you using?

(You can find this information in the About link on the Foresight Today page.)

 
What operating system and version of Outlook are you using?  
Is your Outlook connected to Microsoft Exchange?  
Contact Type:

(Is this a request for technical support, or a suggestion for a future version of Foresight?)

 
Title / Subject:

(Please type a title or short description of your issue or suggestion.)

 
Description:

(Please describe what is happening and provide any and all information possible to help us help you.

If this is a suggestion, any and all details are greatly appreciated!)

 
   
System Requirements Met:

(Please confirm that you have reviewed the Foresight System Requirements near the top of this page and that your system meets the needed system requirements to run Foresight.)

 

 

Top of Page

(c) 2004-2008 RMC -- All Rights Reserved

Microsoft Outlook 2003, Outlook and all other similar terms are owned trademarks of Microsoft Corporation.